Customer success

Ensuring our customers gain maximum benefits from our solutions is our No.1 objective. Our subscription software is delivered as a service that is combined with proactive customer success and teams of experienced peer coaches. Our staff have extensive knowledge of our solutions, including those whose experience of our solutions from working within healthcare organisations. Our team understand the challenges and pressures, and can offer practical advice and support to ensure you get results.

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“Across 10 wards, we could evidence savings averaging £60,000 per ward. But we have also improved patient care by using our restricted resources better and getting more from it”

Marcus Hassall, Director of Finance, Northern Lincolnshire and Goole NHS Foundation Trust

"Already careful control of Net Hours Balance at only 6.5% has been reduced further to 4.4% resulting in cost reduction. This increased visibility of the data is enabling changing behaviours in relation to rostering practice and efficiency”

Lorna Wilkinson, Director of NursingSalisbury NHS Foundation Trust

“This system helped us to achieve a single platform for our consultants across a wide geography in different continents and countries. One hundred per cent engagement is possible, and we are seeking feedback through various forums so that we can make ongoing and continuous improvements.”

Koravangattu Valsraj, Associate Medical DirectorSouth London and Maudsley NHS Foundation Trust

Sharing in success – we recognise the passion for excellence and champion all those who achieve great things with help from our solutions. Every year we are amazed with the impact our customers have on the lives of their patients and their staff using Allocate solutions.

Allocate Award Winners

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