Services

At the strategic level, your software is providing commanders with essential management information and it assists them to run the Army effectively at a time when growing pressure urges us to do much more with fewer resources.
Brigadier DAH Shaw, Headquarters Land Command
MAPS Defence Suite has evolved from an appointing tool to a business critical application. It allows me to have one single view of crew resources in order to keep track of existing and future problems that may arise with crew management.
Captain Robert Allan, Dacos Pers Royal Fleet Auxiliary
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Support

As the client services team are involved solely in the delivery and support of MAPS, Allocate Software customers are provided with support from experts in their field.

As any large organization will testify, implementing an enterprise-level software application will result in challenges from time to time. How the supplier responds to their customer's defines the quality of the support provided. Allocate Software operates a priority support program, rapidly diagnosing and resolving problems. As such, MAPS users experience minimal disruptions. Benefits of Allocate Software support include:

  • Functional and technical support.
  • Dedicated, single point of contact for resolving problems.
  • Support team staffed by MAPS and industry experts.