Services

We are highly committed to the adoption and use of software applications that enable us to use the correct skilled and certified staff resources more effectively and productively.
Andrew Miller, HR Director, Acergy Offshore Crewing Group (OCG)

Support

Allocate Software Support Services for Maritime

As the client services team are involved solely in the delivery and support of MAPS, Allocate Software customers are provided with support from experts in their field.

As any large organization will testify, implementing an enterprise-level software application will result in challenges from time to time. How the supplier responds to their customer's defines the quality of the support provided. Allocate Software operates a priority support program, rapidly diagnosing and resolving problems. As such, MAPS users experience minimal disruptions. Benefits of Allocate Software support include:

  • Functional and technical support.
  • Dedicated, single point of contact for resolving problems.
  • Support team staffed by MAPS and industry experts.