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Allocate’s suite of workforce management solutions replaces legacy, disparate systems to improve management of worked hours and legal compliance.

Richmond, UK: 14th September 2021: South Central Ambulance Service NHS Foundation Trust (SCAS) has announced it is replacing its legacy range of electronic workforce management systems with Allocate’s HealthRoster Platform. This will enable the Trust to better support its response to patients, improve the management and reporting of worked hours, legal compliance with Working Time Directives and align pay and rostering systems for all staff groups onto a single system.

HealthRoster replaces the current three software systems used to roster the substantive, private provider, bank and agency staff, as well as record overtime hours. The Trust handles frontline operations and Clinical Coordination Centres for 999, NHS 111 and Patient Transport Service (PTS) services across four counties, in addition to Surrey and Sussex where we provide PTS operations. The move to HealthRoster, will see the use of a single integrated platform that will enable management of staff across the different workforce environments. It is hoped that this will help resolve some of the current inconsistencies around resourcing and aligning working processes across NHS environments.

All staff at SCAS will also get access to Loop, a workforce and engagement app fully integrated to the HealthRoster platform. Loop will give staff greater visibility and control over their working hours and leave. It will also give a more connected engagement experience with the ability for staff to interact with messages and content at an organisation, team and peer level.

Nick Wilson, CEO Allocate, said: “Ambulance Trusts have always been under a lot of pressure and nevermore so than during the recent pandemic. Yet, they manage to deliver an amazing service that helps their communities and saves lives on a daily basis. Allocate is truly proud to work with SCAS and bring them fit-for-the-future technology that will help the Trust manage their workforce effectively, enable staff to get a better work experience and ensure that they are compensated for all of their hours worked”.

Steve West, Director of Planning and Performance Forecasting, said “This is a great opportunity to further develop our systems, for the benefit of our staff and of course our patients across all our services. In doing so improving and streamlining our process allowing us to better plan our resources.


About Allocate Software

Allocate Software is a leading international provider of Human Capital Management solutions, supporting the operational and administrative needs of health, care, defence and commercial sectors.

In the health and care sector, Allocate is enabling the delivery of safe and effective care at optimal cost, by helping organisations to have the right people in the right place at the right time. With over 800 clients and over a million staff rostered daily, Allocate serves the largest public and private sector institutions around the world.

Allocate Software is headquartered in the United Kingdom, with nearly 600 employees, including over 200 in research, development, and product management functions. It provides services and support to its international customer base through regional offices in the UK, Sweden, Germany and Australia.

About South Central Ambulance Service NHS Foundation Trust

South Central Ambulance Service NHS Foundation Trust covers a population of over 7 million people across Berkshire, Buckinghamshire, Oxfordshire and Hampshire. It employs 3,300 members of staff utilising 279 frontline emergencies ‘999’ and 400 non-emergency vehicles, based at 43 operational sites. In addition, the Trust employs 1,500 operational staff. In one year, SCAS will handle in the region of 600,000 999 emergency incidents, 1.25m 111 clinical advice calls and 775,000 Non-Emergency Patient Transport (NEPTS) journeys.

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