If 2020 has taught us anything it is that there is nothing virtual about people. To deliver care this year, you and your teams have had to work differently, at pace and under unprecedented pressure and often without a playbook. There is so much to reflect on, and yet we know there is still much to do as you reshape services and prepare for winter. And you and your people, as they have been throughout the pandemic, will be central to shaping the new emerging future.

So while this year’s People Summit will be delivered digitally online we are going above and beyond, using cutting edge technology as well as some more traditional tools (in surprising ways!) to ensure you have an opportunity to really connect, to share and to learn.

Most sessions will be interactive, discussion or workshop-based with fewer presentations than the traditional event. While we will be hearing from many peers in health and care we are also looking beyond, particularly on topics related to staff wellbeing, communications and culture so expect to hear from academics and others industries.

Our speakers

Prof Michael West

Professor of Organisational Psychology at Lancaster University Management School and Head of Thought Leadership at The King’s Fund

Dr Mark Britnell

Author of Human: Solving the global workforce crisis in healthcare and Chairman and Partner of the Global Health Practice at KPMG. Mark will reflect on workforce challenges outlined in his book and what it means in the context of COVID-19.

Sir John Timpson CBE

Chairman of service retailer Timpson Ltd. Sir John will share his inspiring story about Timpson and how they foster an inclusive culture with his ‘upside-down management’ approach and family ethos.

Dr Martina Balaam

Lead for Professionalism & Well-being in Undergraduate Medicine for Edinburgh Medical School, Director of the Compassion Salon, Deputy Theme Head (PPD) and Lecturer in Nursing at the University of Edinburgh, healthcare educationalist, researcher, nurse and social scientist.

Amanda Oates

Executive Director of Workforce, Mersey Care NHS Foundation Trust. Amanda will share Mersey Care’s Restorative Just and Learning Culture Journey.

Sheni Ravji-Smith

System Leadership & OD Lead at Greater Manchester Health & Social Care Partnership and Strategic OD, Wellbeing & Donations Lead at NHS Nightingale NW.

Eamonn Sullivan

Chief Nurse at Royal Marsden NHS Foundation Trust and Director of Nursing at NHS Nightingale Hospital London.

James Devine

Chief Executive, Medway NHS Foundation Trust.

Dr Holly Blake

Associate Professor of Behavioural Science at the University of Nottingham.

Claire Campbell

Programme Director at Timewise. Claire will discuss flexible working and some of the progress made both in healthcare and beyond.

Dr Crystal Oldman CBE

Chief Executive of the QNI. Dr Oldman will explore why now is the time to invest in and support community and district nursing roles.

Dr Caroline Elton

Psychologist and author of Also Human: The Inner Lives of Doctors. Caroline will explore the psychological impact of medicine and what it’s truly like to be a doctor.

Prof Martin Elliott

Speaker, writer, surgeon and Chief Medical Officer at Allocate Software.

Reminded that our patients must remain at the centre of everything we do. Keep thinking outside the box, be open to new ways of working. Making the most of the networking sessions our colleagues are an invaluable source of information and knowledge.

eRostering LeadSouth Tees Hospitals NHS Foundation Trust

Customer speakers




Insight & Intelligence


Prepared & Agile

Working Together

Great first conference, lovely to meet so many people all taking the same language. Learnt so much, amazing group of people. Looking forward to next year.

eRostering LeadLetterkenny University Hospital


Day one

Tuesday 17 November 2020, 9.10am-2.35pm GMT

Day two

Wednesday 18 November 2020, 9.10am-2.35pm GMT


The People Summit 2020 takes place entirely online.

Joining instructions will be emailed directly to you once you have registered for your place using the form below.

How do I get a ticket?

The event is free of charge for Allocate Software customers but places are limited and must be booked.

Some sessions will be for smaller groups to enable interactive element and physical props, so please secure your place as soon as possible.

What about the Allocate Awards?

We have given the Awards a great deal of thought this year.

We feel that it would be impossible and unfair to single out particular organisations given the incredible work done across the system.

Instead we are going to work with customers to share some of the incredible stories and then invite customers to join us for a celebration that, while remote and online, will include food, music and comedy.

Register now