Effective scheduling and resource optimisation is dependent on accessing the right information at the right time. A lack of information or an inability to exploit it will adversely impact business performance. This applies to all sources and types of information drawn from existing Enterprise Resource Planning (ERP) and other systems used to communicate with, deploy, administer and schedule a workforce and associated resources. In complex industries these dependencies are even more important and underscore the critical need for effective interfacing across multiple systems. Fortunately, leading software solutions such as Allocate OneView, can assist in meeting these challenges through both standardised and bespoke interfacing cloud based solutions, which greatly simplify workforce management and related decision making.